Refunds and Exchanges
We cannot offer refunds or exchanges for change of mind.
Please choose carefully and refer to the product description, photos and sizing chart.
We are happy to offer a size exchange on a ready made garment as long as:
Ernest & Bumble are notified within 7 days of delivery at hello@ernestandbumble.com.au
Ernest & Bumble will send return address within the email confirmation back to the customer.The garment is returned unworn, unwashed and with the original tags attached.
The garment is returned at the cost of the sender via Express Post within 14 days after the exchange was requested to:
The tracking number emailed to hello@ernestandbumble.com.au
Ernest & Bumble will cover the exchange postage fee.
Australian Orders
Free Standard Shipping in Australia
Need it now? Express post is available for $20.
You will be emailed updates and any unforseen delays.
Ernest & Bumble will contact you via email once the garment is on its way.
Standard postal shipping may take 5-7 business days to arrive in metropolitan areas, but may take longer to regional and remote areas.
Express postal shipping may take 1-3 business days to arrive in metropolitan areas, but may take longer to regional and remote areas.
Ernest & Bumble cannot accept responsiblitiy for reimbursement or compensation for lost packages.